If you have Highmark Insurance
We will provide your care. Spring Health will then be responsible for billing your insurance company, and collecting copay from you (if required). Rooted Vines Counseling, via Spring Health, is considered an in-network provider for Highmark.
If there is ever a billing issue, you will contact 1-844-931-4465.
A "How To" Guide for Highmark + Rooted Vines Counseling
Step 1: Schedule Appointment
Step 2: Create Spring Health Account
Step 2: Create Spring Health Account
Once you fill out the form (Request an Intake - found on this page), the owner, Shannon will contact you and will schedule you for an initial appointment. That time slot will be held for you. Shannon will text you a direct booking link for your therapist.
Step 2: Create Spring Health Account
Step 2: Create Spring Health Account
Step 2: Create Spring Health Account
Visit your myHighmark app (or the online member portal), and go to the Mental Well Being - Spring Health section. It will ask you to create an account and answer some assessments related to your mental health.
Step 3: Book Appointment Online
Step 2: Create Spring Health Account
Step 3: Book Appointment Online
Once you have a Spring Health account, you will use the direct booking link to schedule the appointment. Highmark and Spring Health require that YOU, as the client, make the first contact. Here's the catch: The time slot that we selected for your appointment will not show as available (because it's blocked out being held for you). You
Once you have a Spring Health account, you will use the direct booking link to schedule the appointment. Highmark and Spring Health require that YOU, as the client, make the first contact. Here's the catch: The time slot that we selected for your appointment will not show as available (because it's blocked out being held for you). You will schedule an appointment for ANYTIME the system will let you (even if it's in the middle of the night). When we see that the booking has come through and we will change it to the appropriate time that you scheduled.
Insurance Accepted
Currently accepting CDPHP, MVP, Aetna and Highmark.
We offer in person or telehealth appointments.
We are also a Spring Health Provider, and can provide services to Spring Health EAP customers.
This notice is updated regularly to ensure the most accurate and up to date information.